PRINT&GO FAQs | 3D Printers
Have a question? Contact us via email or chat support in PRINT&GO.
How do I know if my 3D printers are compatible?
Click HERE to see if your 3D printer is compatible with PRINT&GO.
How do I connect my 3D printers to PRINT&GO?
Once you are on the platform, follow these steps:
- Access the +NEW button on the dashboard or add your printer on the “Printers” page.
- Find your printer's brand.
- Select your printer's model.
- Choose how you want to connect your printer.*
- Finally, follow the steps provided to complete the connection correctly.
Take a look if your 3D printers are compatible: https://printandgo.tech/printers
*Printer connection options:
Node: This is a device that allows you to connect your printers in the following ways:
- USB: Up to 2 printers.
- LAN: There is no specific limit, but we recommend connecting a maximum of 10 3D printers for an optimal performance.
Additionally, you can connect an external camera to see in real-time what your printers are doing.
Make sure that the node and the printers are connected to the same network.
Cloud Printer: This option allows you to sync your printer with Print&Go via cloud connection. For example, Ultimaker Digital Factory.
Virtual Printer: This is a simulation of your printer, useful for testing.
Do I need to be in the same network as the 3d printers to control them?
The Node needs to be on the same network, but you don't. The Node provides cloud connectivity to your printers, which are accessible at www.printandgo.app.
How do I connect my Ultimaker?
To connect your Ultimakers models, follow these steps:
1. Click the +NEW button on the dashboard to create the printer.
2. Find the Ultimaker brand.
3. Select your Ultimaker model.
4. Choose how you want to connect your printer.
If your Ultimaker is compatible, you can use the Cloud Printer connection to add your printer to our platform without purchasing the PRINT&GO node.
How do I connect my Bambu Lab?
To connect your Bambu Lab models, follow these steps:
1. Click the +NEW button on the dashboard to create the printer.
2. Find the Bambu Lab brand.
3. Select your Bambu Lab model.
4. Select the *Node connection and follow the steps.
*The node is needed to connect the Bambu Lab models to PRINT&GO, you can buy it on the marketplace.
Make sure that the node and the printer are connected to the same network.
How do I delete my 3D printer?
1. Click on the printer name to access to the printer details page.
2. Click ont the "Delete" button.
3D printing files compatibility.
PRINT&GO is compatible with multiple 3d printing files:
- .gcode
- .ufp
- .3mf
- .makerbot
- .zcodex2